Tioga Opportunities, Inc. is a cornerstone of the community that offers opportunities for growth and development for customers and employees. We are a strength-based, inclusive agency, committed to improving the lives of those we serve.
The Social Care Navigator assists customers in addressing health related social needs to improve overall well being; also works with customers toward economic and social self-sufficiency.
Pay rate: $18.90/hour
Work Hours: Monday - Friday, 35 hours per week.
Location: Owego, NY
Generous benefits include:
12 days of vacation
Sick and personal leave
12 paid holidays
403b retirement savings
403b agency contribution
Health, dental, vision insurance with agency contribution
Life insurance; Long-term disability insurance
Responsibilities of the Social Care Navigator position include:
Conduct screenings and assessments with Medicaid members to determine eligibility for Enhanced Health Related Social Needs (HRSN) services.
Utilize "Unite Us" platform to receive, track, and manage referrals and navigate Medicaid members to the appropriate health and social care services
Develop and update care plan for clients based on eligibility of services and identification of needs. Track members’ progress in achieving the goals and desired outcomes outlined in their Social Care Plan.
Maintain awareness of community resources and TOI programs/services; make appropriate referrals as needed with documented follow-up for Medicaid members who are not eligible for Enhanced HRSN services or need additional support beyond Enhanced HRSN services OR for other referred customers who are vulnerable/in-crisis
Regularly assess, monitor, and report customer progress and stability toward individual goal and outcome achievement
Maintain timely and accurate documentation of all customer service activity, and ensure that customer records are complete and accurate
May meet with customers in office or via home visits, as needed
Minimum Education and Experience:
A graduate from a regionally accredited registered four-year college or university with a Bachelor’s Degree in social work or human services related field AND one year of full-time paid experience in case management; OR
A graduate from a regionally accredited or registered two-year college with an Associates Degree AND three years of experience in community health services, or human services or a related field: OR
An equivalent combination of training and experience as indicated above.
Tioga Opportunities, Inc. is an Equal Opportunity Employer and does not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.