Vending Supervisor at Keurig Dr Pepper summary:
The Vending Supervisor oversees day-to-day operations of technicians and installers, ensuring efficient service and installation of cold drink equipment in designated areas. This role involves managing parts inventory, scheduling installations, and maintaining communication with customers and sales teams, all while providing quality assurance and training for staff. The supervisor is also responsible for handling budgetary aspects and maintaining optimal operational performance.
Vending Supervisor- Dallas, TX
Manage day to day operations of technicians, and installers. The Cold Drink Service Department Manager assumes regional responsibility for Centralized parts ordering and warehousing. Additionally this position is charged with providing superior mechanical equipment service/installation to Cold Drink outlets within an assigned geography, ultimately assuring the highest level of soft drink quality possible.
Shift and Schedule
- 1st shift
- Monday-Friday occasional Saturdays
- 6:00am start to finish
Position Responsibilities
- Prioritize EMO’s. Arrange delivery schedules to meet customer expectations. Maintain accurate logs of all outstanding EMO’s and daily work schedules.
- Contact customers to confirm equipment package and discuss installation requirements including date of proposed installation.
- Source equipment package and release equipment through internal warehousing system.
- Prioritize installations. Arrange schedules to meet deadlines and shipping parameters.
- Schedule installation dates for installation team and communicate with Sales Representatives.
- Maintain constant contact with customers, installation managers, distribution, and field sales throughout entire installation process.
- Communicate with sales and service management issues relating to scheduling and equipment availability.
- Maintain the parts inventory control system by timely and accurate recording or data entry for parts movement into and out of the parts room.
- Order parts, maintaining a controlled part quantity for each part, eliminating out of stocks and excessive part quantities.
- Create performance coaching and development plans.
- Identify and initiate training programs.
- Perform on-site quality control checks of service/installation at Cold Drink outlets.
- Handle budget and fiscal responsibility including ongoing operating expense, equipment, fleet and significant parts inventories.
- Assist with other duties as needed.
Keywords:
vending operations, cold drink service, installations, inventory management, customer service, budget management, mechanical equipment service, performance coaching, scheduling, training programs