Partner Service Desk Associate (OTTO)

job
  • Tata Consultancy Services
Job Summary
Location
Milford ,CT
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
30 Jan 2025
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Job Description

TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.
Department Schedule: 8am - 1am Rotational shift
•Manage Media content through specific workflow based Operations
•Monitor, reconcile and QA content
•Adept with all Client tools to make required changes to content
•Written and verbal communication with Clients and Network Partners
•Triage issues and work with cross functional teams for escalating, mitigating or troubleshooting issues
•Rule, Analysis, and Knowledge based decision making
•End to end ownership, tracking and reporting of issues
Salary Range: $38,000 - $45,000 per year
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