Bilingual Customer Service Representatives provide customer service in English and a foreign language (Spanish). Essential duties are taking phone calls, answering to customer inquiries, translating documents, solving customer issues, and reporting to managers.
Skills Include:
- Excellent Communication Skills.
- Empathy Skills.
- Time Management Skills.
- Ability To Perceive Clients.
- Willingness To Learn.
- Material Handling up to 90lbs
Duties will include:
- Assist contractors and customers with selections.
- Place and manage orders
- Develop and deploy inventory tracking systems that ease the inventory control tasks
- Collaborate with suppliers and gather day-to-day updates about the supplies from the inventory control assistants who are on the job
- Document and make reports on every delivery and shipment that happens in the warehouse to ensure quality and inventory control
- Report to the upper management regarding the inventory and shipping status
- Cash handling