Pronix is currently seeking an Application Production Support consultant located in Plano, TX. This is a 12+ month contract position.

Responsibilities:

• First point of contact for end business users
• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Monitor and alert of critical trading system environments
• Troubleshoot complex systems issues
• Proactive identification and resolution of problem hotspots
• Development of tools and driving efficiency/stability improvements
• Accurate tracking of support effort to enable effective management reporting
• Release implementation and enforcement of change management policy
• Major Incident Management and Problem Management

Requirements:

• Operating systems: Linux primarily
• ITIL Certification or performed in a role that demonstrates application of the principles
• Scripting languages: Unix Shell, Python
• SQL (intermediate level: multi-table joins, grouping results, stored procedures)
• Grid computing (e.g., Data Synapse), job scheduling (Autosys, Crontab) batch management
• Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
• Enterprise Monitoring – ITRS Geneos
• Product knowledge – Risk PnL including, greeks PV, Delta, Gamma and derivatives risk and securities including Government Bonds, Agencies, Futures, Swaps, Inflation-linked products, US Treasuries and Bills