Job Title: Customer Service Support

Location: Fremont CA 94538 (ON SITE)

Pay range: $30 – 33/hour on W2.

Job Type: 1+ Year Contract Role

Shift: Monday to Friday 08:00 AM to 05:00 PM

Job Description:

Processing orders, forms, applications, and requests.

Providing feedback on the efficiency of the customer service process.

Communicating with customers through emails, calls, meetings.

Ensure customer satisfaction and provide professional customer support.

Data entry in MRP systems.

Getting production status in different departments to provide accurate commits.

Knowing our products inside and out so that you can answer questions.

Skills:

Customer support experience or experience

Ability to multi-task, prioritize, and manage time effectively

Communication skills

High school Diploma

“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”