Overview:
Assisting and backing up the Inside Sales team members.
Responsibilities:
- Working with Inside Sales on orders, reports, analysis, etc.
- Providing ISR backup when they are out
- Monitoring and expediting of production and shipments
- Exceeding customer expectations for timely responses and communication
- Working internally with all departments to serve customer needs
- Meeting or exceeding monthly shipping goals
- Assist with training new Inside Sales employees
- Other duties as assigned by Supervisor
Qualifications:
Experience/Requirements:
- A minimum two-year Associates degree
- Previous customer service or sales experience
- Effective written and verbal communication skills
- Detail-oriented and well organized
- Customer Service passion and attitude
- Willing to go the extra mile for service and problem resolution
- Able to work with people from all organizational levels and backgrounds
- Proficiency with Microsoft Office and PC applications
Steel Dynamics Inc. is an equal opportunity employer.