About the job Customer Service /Researcher
The primary purpose of this position is to perform tasks related to taxpayer
contact and case resolution, including specialized research on clients or other
third-party sources, for the Homestead Exemption Audit (HEA) business.
Position Details:
- Type of Position: Full Time/Temp-to-Hire
- Salary: $16 per hour
- Hours : 8:00 am-5:00 pm in-person during the training period, thereafter it will be 8:00 am-5:00 pm remotely with mandatory monthly in-person training sessions.
The ideal candidate must possess the qualities below :
- Bilingual in Spanish and English is required
- Researching skills
- Proficient in Microsoft Office products
- Strong confident telephone voice
- Ability to Multitask
- Self-sufficient
- Prioritize and Re-Prioritize with a sense of urgency
- Customer service skills
- Call center experience is preferred