Overview:
Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
Responsibilities:
- Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
- Greet outside visitors in a professional manner
- May sign for incoming and outgoing packages; route to appropriate party
- Use internal paging system
- Call for car service or messenger as requested by client
- May perform filing, typing and other administrative duties as requested by client
- Assist various departments with mass mailings
- May receive and route faxes
- May schedule conference room based on client requests and order catering as needed
- Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
- Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
Qualifications:
- High school Diploma or equivalent
- 5 years direct experience as a receptionist
- 3+ years prior experience working in a professional office environment
- Proficiency using various office equipment
- Able to use computer to produce reports (Excel, Word, and PowerPoint)
- Ability to perform routine and non-routine functions of all office equipment and systems
- Excellent customer service, professional attitude and appearance are a must; Ability to work overtime & meet deadlines
PHYSICAL DEMANDS
- Physical activity required including bending, reaching, prolonged periods of sitting
- May lift and/or move up to 10 lbs
What We Offer:
- Competitive pay & benefits!
- Comprehensive training and development programs that prepare employees to advance from within
- A company focused on creating a positive work and client environment
- Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!