Job Title: Workplace Concierge

Location: New York, NY

Shift: 6:30 AM – 6:30 PM (8 Hours shift within this range, hours can vary depending on events/ meetings)

Pay - Rate: $25.50/hr

Job Summary

We are seeking a dynamic and experienced Workplace Concierge to oversee the daily operations of our conference rooms, enhance client onsite experiences, ensure office organization, and foster employee engagement. The ideal candidate will thrive in a high-volume, fast-paced corporate environment and possess a high-end hospitality demeanor.

Key Responsibilities

Client Experience & Hospitality

• Deliver exceptional hospitality to clients and visitors.
• Serve as the primary point of contact for all client and employee requests.

Conference Room Management

• Oversee conference room reservations, setups, and maintenance.
• Check conference room setups prior to meetings or events to ensure they meet standards.
• Clean conference rooms within the specified time after events.

Communication & Coordination

• Manage a high-volume email inbox, potentially supporting multiple office locations.
• Coordinate with Conference Services, Catering, and Audio Visual teams.
• Finalize planning details with clients and communicate them to operating departments.
• Register visitors and guests in collaboration with the Security team.

Inventory & Supplies

• Manage inventory for food, beverage, and office supplies.
• Restock food pantries, refrigerators, and order office lunches regularly.
• Perform restocking of supplies in the office and conference rooms.

Facilities & Maintenance

• Collaborate with facilities, engineering, and building management to ensure office functionality.
• Conduct regular walk-throughs of the office to monitor organization and restocking levels.

Administrative Duties

• Answer company phone lines and direct calls to appropriate contacts.
• Track information in a SharePoint database.
• Run end-of-day reports.

Additional Duties

• Assist with any other reasonable requests for assistance.

Job Requirements

• Education: College degree preferred.
• Experience: Minimum of 3 years in Administrative/Hospitality roles and 2 years in a corporate setting.
• Skills:
• Proficiency in Outlook and calendar scheduling.
• High energy with a white glove hospitality mindset and demeanor.
• Excellent time management and multitasking abilities.
• Strong written and oral communication skills; writing sample required.
• Ability to maintain uniform and grooming standards appropriate to a corporate setting.
• Flexibility: Ability to work a flexible schedule and support potential overtime.

Physical Demands

• Frequent walking and movement around the office to ensure organization and restocking needs are met.

Other Information

This job description provides a summary of the typical functions of the role but is not an exhaustive list of all possible responsibilities, tasks, and duties. Responsibilities and duties may vary, and additional tasks may be assigned as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.