Full time

Onsite- Middlesex, NJ

Overview:

The Office Coordinator and Service Support role is responsible for serving as the primary point of contact to coordinate and support day-to-day Middlesex operations. This position will work in a complementary function to supporting NES administrative and service teams.

Responsibilities:

• Answer the NES phone and direct calls accordingly.
• Take all service call requests by phone and email and create a work order in the ERP.
• Service Invoicing for customers and subcontractors and upload all invoices into vendor portals.
• Track and maintain records for Service Department certifications and training.
• Support ordering and inventory of service parts.
• Support Construction team filing permits and modification reports.
• Mail AR statements and make AR calls.
• Record and monitor Vehicle Inspections and Maintenance.
• Receive and distribute incoming mail and facilitate outbound mail.
• Manage Office supplies.
• Works with cross-functional team members to investigate and resolve customer and vendor questions and concerns.
• Maintains accurate and organized records.
• Contributes to team effort by accomplishing related results as needed.
• Abide by all regulations, policies, work procedures, and instructions, including NES Safety requirements.
• *All other duties as assigned

Qualifications:

• Associate’s degree in business or accounting preferred or equivalent combination of education and experience.
• 5 years of experience in a professional office environment preferred.
• Notary Public a plus
• Microsoft Office plus previous experience with an ERP system.
• Excellent Customer Service, and Communication skills (oral and written).
• Self-motivated.
• Ability to multi-task in a fast-paced environment.
• Must be able to maintain confidentiality.
• Must be able to pass pre-employment testing.