Applications Support Specialist - West Palm Beach

job
  • Trustbridge
Job Summary
Location
West Palm Beach ,FL 33412
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
01 Feb 2025
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Job Description

Overview:

Pay Range: $18/hr. - $23/hr. based on experience

Have you thought about Trustbridge?

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

Trustbridge benefits include:

  • Competitive salary
  • Health, Dental, Vision, Life and Disability insurance
  • 401K with employer contribution
  • Tuition reimbursement
  • Employee Assistance Program
  • Flexible Spending Account
  • Generous PTO package

Responsibilities:

Hours of Operation: 8:30 am to 5:00 pm and rotating on-call for weekdays and weekends

JOB SUMMARY

  • Responsible for EMR user support of clinical applications.
  • Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments.

Qualifications:
  1. Education/Regulatory Requirements:
    • Associates degree or equivalent preferred.
  2. Skills:
    • Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
    • Knowledge of clinical and medical terminology is helpful
    • Proficient in Word, Excel, and PowerPoint
    • Mastery of essential general office procedures including, but not limited to, Outlook Email and Calendar. Healthcare terminology and systems preferred.
    • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports
  3. Professional Requirements:
    • Self-starter and effective problem solver.
    • Excellent verbal, phone, and written communication skills.
    • Displays professional demeanor and maintains confidentiality.
  4. Language Skills:
    • Bilingual (English/Spanish) preferred.
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