Role: A/V Support Technician Location: Raleigh, NC (Day 1 Onsite, 5 days / week in office)
AV Engineer with Spanish and Portuguese Language competency Job Summary Tperson IS&T Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions.
Duties and Responsibilities - Perform conference room personalth cpersoncks to ensure audio visual and video conferencing systems are operating at optimal conditions
- Resolve and track support requests and incidents, escalate issues to proper support teams
- Support A/V upgrades, installations and vendor activities
- Must have: Spanish and Portuguese Language competency
- Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)
- Track and document A/V inventory
Key Qualifications - Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred)
- Good understanding of network technologies and security concepts
- Excellent problem solving abilities
- Able to multitask in a dynamic and fast-paced environment and complete tasks on time
- Able to communicate effectively with personnel at all levels (staff to executive)
- Able to quickly adapt to new technical concepts and tools
- Ability to lift up to 50 lbs
Experience and Education - 1+ years related experience
- Certified A/V Technician preferred