General Description: Are you an organized, detail-oriented individual with strong communication skills? Advanced Roofing and Sheet Metal is looking for a dynamic Office Administrator to join our Sarasota, Florida team. In this key role, you'll manage phone lines, assist staff, and handle billing and inventory tasks to ensure smooth operations. If you're proactive, adaptable, and ready to make an impact, we want to hear from you!
About Us: At Advanced Roofing & Sheet Metal, Family of Johns Lyng, we've been the trusted choice for industrial, commercial, residential, HOA, and new construction clients since 1980. With a rich history in disaster response and innovative building solutions, we provide our clients peace of mind, knowing they are in expert hands. Specializing in a variety of roofing systems-from low-slope flat roofing to stunning tile designs-we pride ourselves on adapting to tough climates. Our commitment to excellence is rooted in our values of respect, integrity, courtesy, and honesty, all embodied by our passionate and dedicated team.
Why Join Us?

• Be part of our thriving future: Join a forward-thinking organization with a promising trajectory.
• Make a difference: Contribute to local communities through impactful projects.
• Engage in a positive culture: Thrive in a rewarding and collaborative team environment.
• Receive comprehensive support: Benefit from training and guidance from experienced leaders.
• Enjoy great perks: Laptop, health insurance, 401(k), and PTO.
• Work with the best: Join a team where our brand is defined by our people and our culture.

Key Responsibilities:

• Customer Service & Communication: Answer the main phone lines with a professional and friendly greeting, ensuring calls are answered promptly and directed appropriately.
• Team Assistance: Support staff with various tasks, such as processing credit card payments for over-the-counter orders and coordinating deliveries with the in-house driver.
• Inventory Management: Track and document inventory returned from projects and allocate supplies to new jobs as needed.
• Mail Handling & Billing Support: Check the mail daily, scan and send invoices for processing, and help with payments when necessary.
• Office Supplies & Fleet Maintenance: Ensure the office is well-stocked by ordering supplies, maintaining records of vehicle fleet condition and inventory, and coordinating repairs and maintenance as needed.
• Payroll Assistance: Help input field staff time into UKG weekly to ensure accounting receives accurate time data on time each Monday morning.
• Service Department Support: Assist with preparing and filing service work orders, tracking inspections, and maintaining service records.
• Billing & Collections: Take charge of monitoring accounts for overdue payments, investigating issues, and working with clients to resolve outstanding debts and maintain a healthy cash flow.
• General Administrative Duties: Perform other tasks as directed by the Branch Manager or Service Manager to support the department and contribute to company success.

Skills & Qualifications:

• Proven experience in collections, billing, or customer service roles.
• Solid knowledge of billing procedures, collections techniques, and related laws.
• Experience with MS Office and databases.
• Strong communication skills, both written and verbal.
• The ability to manage stress and work effectively under pressure.
• Attention to detail and problem-solving abilities.
• High school diploma required.
• Associate's or Bachelor's degree preferred.
• Bilingual in English/Spanish is a plus.
• Ability to pass a background check and drug screening.

Apply Now!
At Advanced Roofing and Sheet Metal, we're a dedicated team committed to providing top-notch service and solutions. This position offers growth opportunities and the chance to be a key player in an essential role at the Sarasota location. You'll enjoy a supportive work environment where your contributions matter and are recognized.
The successful candidate must have the right to work in the USA and may be required to undergo a pre-employment medical examination and criminal background check.
IND123
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)