Mennonite Home Communities of Ohio is an EEO employer - M/F/Vets/Disabled
SUMMARY
Overall responsibility for 32 Independent Living Villas at Maple Crest and 18 Independent LivingVillas at Mennonite Memorial. Coordinatesday-to-day management tasks whichlink services and amenities to residents of Independent Living homes/apartmentsand Assisted Living apartments and responds to resident concerns. Responsiblefor resident programming on aregular basis. Also coordinatesongoing marketing activities for prospective residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
•Administers daily operations of Independent Living Villas.
•Responsible for all activities that lead toselling existing homes and Assisted Living & Independent Living apartments. This includes meeting with prospective residents, presenting services and amenities, offering tours, and arranging follow-ups.
•Coordinatesservices from other departmentsor organizations for maintaining the properties.
•Assists with the transition of moving into or out of a property.
•Maintains database of prospectiveresidents and builds waiting list. Developsother reports as needed andgenerates a biweekly report indicating status of all prospects, and previousweek activities.
•Assists with planning and implementing openhouses and other special events.
•Involvementmay include advertising, event concept development, and marketing activityduring the event.
•Reviews new developments in the retirement housing field for possible implementation and improvement ofservices.
•Participates in resident council meetingsand staff/resident committees.
•Contributes to modifications or changes in the planned development and operations of the independent living and assistedliving facilities.
•Plan weekly contacts and complete face-to-face marketing and salescalls to area professionals, businesses, and community influencers tointroduce, educate, and sell Mennonite Home Communities of Ohio.
•Plays an active role in the planning of our Annual Gala byseeking sponsors, donations, and attendees.
•Completes Customer Service visits as needed.
•Maintains open avenues of communication with residents, staff, and management. Direct and control assigned operations and information to maintain sound privacyand security practices and preventprivacy or security breaches. If a breach occurs, take corrective action.
•Serves as supportwith in-house admissions, tours and meetings with prospective residents and families.
•Develop andprepare articles to be used in advertising, seek and implement no-cost advertisingopportunities.
SUPERVISORY RESPONSIBILITIES
This job has no in-housesupervisory responsibilities. Oversees and coordinates subcontractor's tasks as needed.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representativeof the knowledge, skill,and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A A.) or equivalent from a two-year collegeor technical school; or three to four years related experience and/ortraining; or equivalent combination of education and experience.
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