The Senior Scrum Master is responsible for ensuring the efficient and effective implementation of Agile methodologies and the Scrum framework within software development teams. They guide and coach the team, ensure team adherence to Agile principles, and facilitate collaboration among team members, stakeholders, and external parties. The incumbent is responsible for the day-to-day facilitation of the Scrum process, while mitigating risks and resolving roadblocks as they arise. The Senior Scrum Master plays a pivotal role in enabling the team to deliver high-quality, valuable software products on time and within budget, allowing the organization to achieve its goals and enhance user experience.

• Facilitate Scrum events, including Sprint planning, daily stand-ups, Sprint reviews, and retrospectives
• Ensure the team adheres to Agile principles and the Scrum framework
• Guide and coach the team, Product Owner, and organization on Scrum practices and values
• Remove impediments to the team's progress, allowing them to solely focus on delivering high-quality software as much as possible
• Promote communication and collaboration among team members and stakeholders to ensure alignment in process and delivery
• Help the team understand and apply key principles of Agile methodologies and the Scrum framework, such as self-organization and cross-functionality and Agile core principles
• Continuously work to improve team performance and overall organization's Agile maturity.
• Build a trusting and safe environment where problems can be addressed without fear
• Work closely with Product Owners to ensure clear and effective product backlog management
• Monitor team progress, ensuring the team is working towards established goals and adjusting priorities as needed

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position has a hybrid work schedule with three days in the office and the option for working remotely two days.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Education

• Required
  • Bachelor's degree in Computer Science, Information Technology or relevant field, or in lieu of a degree, at least 7 years of experience in software development or project management
• Preferred
  • Scrum Master certification (e.g. CSM, PSM, or SAFe Scrum Master)

Skills/ Knowledge and Experience/ Technical Skills

• Required
  • 4-6 years of experience in software development, IT project management, or a related field
  • 3+ years of experience as a Scrum Master or in a similar Agile coach role
  • Strong understanding of Agile methodologies and Scrum framework
  • Experience working with distributed teams and multi-project environments
  • Excellent communication and negotiation skills to resolve conflicts and manage expectations
  • Experience with Agile tools (e.g., Jira, Azure DevOps, Rally)
  • Familiarity with programming, cloud technology, and CI/CD concepts
  • DevOps Methodology
  • Software Development Lifecycle (SDLC) Methodology
  • Project Management Methodology
  • Agile Planning and Collaboration Tools
  • Product Strategy & Planning
  • Modern Delivery
  • Product Lifecyle Management
  • Demand & Capacity Management
  • Reporting Tools