At CereCore, we’re on a mission to support healthcare organizations in their journey towards operational excellence. Our deep roots in hospital operations and firsthand knowledge of healthcare technology make us the ideal partner for hospitals looking to transform their revenue cycle management (RCM) processes. We’re seeking a dynamic RCM Senior Consultant and Analyst to join our team and help our clients navigate the complexities of modern healthcare finance.

Position Summary

The Epic HIM Analyst is the primary support contact for the HIM application, including the areas of Deficiency Tracking, Coding, Release of Information, and Identity management. They coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities include, but are not limited to, the following:

• Acting as the primary support contact for the application's end-users
• Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them.
• Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
• Identifying and implementing requested changes to the system
• Serving as a liaison between end users' workflow needs and Epic implementation staff.
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regards to the project deliverables and timeline
• Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
• Participating in training and working with end users
• Troubleshooting problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Education

• Required certification in Epic HIM Deficiency Tracking, Coding, Release of Information, and Identity
• Preferred knowledge of HIM workflows and procedures
• Preferred but not required clinical background
• Bachelor’s Degree preferred or a combination of college education relevant experience.

Experience / Qualifications

• Prior analyst experience working with HIM systems.
• Work history/knowledge of HIM workflows and procedures (e.g., chart tracking, release of information, deficiency tracking and coding).
• Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines.
• Prior experience with the Epic HIM system a plus
• Prior experience with understanding workflow within clinical departments and interacts operationally with other areas of the organization, such as ordering physicians, the billing office, and medical records.
• Understanding of the integration or interfaces that will exist between Epic applications.