JT4, LLC China Lake is seeking an entry level professional who is knowledgeable with computers and has a budding passion for IT. The ideal candidate will have strong customer service skills and a keen attention to detail. A strong candidate will have obtained or be in the process of obtaining the CompTIA Security certification. This role will require the ability to work hand in hand with junior and senior level Systems Administrators and Information Systems Security Specialists, working with IT documents, data preparation and control and assisting with technical support. JT4 provides engineering and technical support to multiple western test ranges for the U.S. Air Force and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. We develop and maintain realistic integrated test and training environments, and prepare our nation's war-fighting aircraft, weapon's systems and air crews for today's missions and tomorrow's global challenges. This position is located at China Lake and is not eligible for telework • •An ideal candidate will have current Secret clearance and must be Top Secret eligible • • JOB SUMMARY Essential Functions/Duties Under general supervision of a senior work unit IT Specialist or Supervisor, performs a variety of IT duties. Employee will be responsible for the following functions/duties: • Researches, logs, and tracks service requests, technical reports, metrics data and other technical information • Performs follow-up support for service requests • Creates technical documents and reports, prepares graphical presentations, and coordinates data collection efforts • Provides data entry support for specified projects using relational databases • Performs First Tier analysis and problem resolution • Performs other related duties as directed. Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Typical office environment with no unusual hazards, occasional lifting to (20) pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Requirements Education, Technical, and Work Experience High School graduate or GED equivalent. Completion of one year of academic training at a college or vocational school. One year of related experience may substitute for academic training. In addition, an IT Specialist I must possess the following qualifications: • Effective interpersonal skills • Written and oral communication skills must be sufficient to express ideas in a clear and concise manner • Must be able to work both independently and as a team member with willingness to work within structured guidelines • Must be able to qualify for and maintain a government security clearance • Must possess a valid, state-issued driver's license. Salary The expected pay range for this position is $44,844.80 to $51,563.20 annually . The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. Benefits • Medical, Dental, Vision Insurance • Benefits Active on Day 1 • Life Insurance • Health Savings Accounts/FSA's • Disability Insurance • Paid Time Off • 401(k) Plan Options with Employer Match • JT4 will match 50% up to an 8% contribution • 100% Immediate Vesting • Tuition Reimbursement Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JIT13;A4CLR Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled