ESSENTIAL FUNCTIONS - Operation of reservations system
- Engagement with guests in a professional, calm, welcoming manner
- Constant communication done with clarity
- Uses LDV standards of engagement for all service techniques
- Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling
- Practice highest regards for safety within all areas and with all materials
- Follow and adhere to all standards set forth by the Board of Health
- Performs other related activities as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS - High School education preferred; will need basic reading and arithmetic skills and understanding
- One to three years previous experience preferred
- Strong organizational and verbal communication skills; strong customer service background
- Ability to have an outgoing, friendly disposition for guest relations
- Appropriately groomed for direct engagement with clientele
- Will be exposed to various environmental conditions such as cold due to refrigeration or heat due to hot
- surfaces or espresso machines
- Exposure to some chemicals
- Ability to lift up to 10 pounds
- Ability to sit, stand and bend would be required
More detail about Rittenhouse Scarpetta part of The Rittenhouse Hotel, please visit