Company Description

ZetrOZ Systems is a healthcare technology company based in Trumbull, CT, specializing in soft tissue healing therapeutics. The company's proprietary medical technology platforms, such as sam®, deliver Sustained Acoustic Medicine for the treatment of acute and chronic musculoskeletal conditions. ZetrOZ Systems' innovations are clinically proven to enhance tissue recovery, accelerate natural healing processes, and relieve pain.

Role Description

This is a full-time on-site role for a Billing Operations Manager at ZetrOZ Systems in Trumbull, CT. The Billing Operations Manager will be responsible for overseeing the daily operations of the billing department, ensuring timely and accurate billing processes across our national network of sales representatives, healthcare providers and distribution partners . The position will monitor the submission of claims to insurance companies, Medicare, Medicaid, and other third-party payers ( e.g. Veterans Health Administration, Workers Compensation and Sports/Entertainment Healthcare). The position will also ensure proper coding and compliance with all regulatory requirements and contracts.

Team Management

• Supervise and support billing staff, including internal and external contractors.
• Develop and implement training programs to ensure staff and national network are knowledgeable about billing procedures, requirements and regulatory changes.
• Foster a collaborative and efficient work environment within the billing department and our network of physician practices and distributors.

Financial Management

• Monitor accounts receivable and implement strategies to reduce outstanding balances.
• Prepare and analyze billing reports, identifying trends and areas for improvement.
• Collaborate with the financial controller to develop and manage the billing department budget.

Compliance & Regulatory Management

• Ensure all billing activities comply with federal, state, and local regulations, including HIPAA.
• Stay updated on changes in healthcare billing regulations and guidelines.
• Conduct regular audits to ensure accuracy and compliance in billing processes.

Customer Service

• Address and resolve patient, provider and distributor billing inquiries and issues promptly and professionally.
• Collaborate across entire organization and national partner network to ensure a seamless patient experience regarding billing and payments.

Qualifications

• Billing Process and Billing Systems expertise
• Strong understanding of medical billing and coding principles, including CPT, ICD-10, and HCPCS.
• Strong Analytical Skills
• Invoicing proficiency
• Operations Management experience
• Excellent organizational and problem-solving skills
• Attention to detail and accuracy
• Ability to work effectively in a team environment
• Knowledge of healthcare billing regulations and compliance

Experience

• Minimum of 5 years of experience in medical billing, with at least 2 years in a supervisory or team leader role.
• Ideal candidate would have experience in billing operations at a orthopedic medical device manufacturing company.

Compensation

• Competitive full-time salary based on CT-Pay bands
• 401(k) and Profit Share
• Health Insurance
• Paid Vacation
• Quarterly Performance Bonus