***5x a week on-site for the 1st month for training; after 30 days HYBRID 2x a week on-site***

Must-haves:

• 3-5 years’ experience as an Implementation Analyst at an enterprise company
• Proven ability to write technical & functional business requirements
• Prior experience being the liaison between stakeholders and technical teams
• Extension experience managing processes and systems
• Strong analytical skills to evaluate user needs and propose practical, impactful solutions
• Excellent communication & problem-solving skills
• Bachelor’s degree in a relevant field such as information systems, business, human-centered design, or related studies.

Day-to-Day:

Insight Global is looking for an Implementation Analyst for an enterprise healthcare organization in New York City. He/She will work as a liaison between stakeholders and technical teams, translating user needs into actionable requirements. They will be supporting new & on-going projects. This individual will evaluate systems and processes with a focus on user experience and ease of use. This will include:

• Analyzing and documenting user workflows, providing insights to improve collaboration and efficiency
• Collaborating with architects, engineers, and vendors to align project designs with user-focused solutions
• Supporting the development and delivery of training materials and user guides to improve system adoption
• Continuously seeking opportunities to enhance user satisfaction through improved system designs and processes
• Providing thoughtful input and recommendations during design and implementation phases