Please also email me your resume

Job Summary:

We are seeking a detail-oriented and organized Office Administrator to manage a variety of tasks related to office operations, reporting, marketing, and human resources. The ideal candidate will have excellent multitasking skills, a proactive approach to problem-solving, and the ability to effectively manage both routine and dynamic responsibilities.

Key Responsibilities:

1. Reporting and Data Management

• Pull and organize monthly, quarterly, and payroll period reports.
• Download, clean, and maintain data for review and analysis.
• Pull reports and upload emails and text messages for tracking and communication.

2. Band and Event Management

• Update Triple Seat with new band bookings and event information.
• Audit band marketing materials, contracts, and W-9 collections.
• Monitor and audit invoices from the SEO company and event platforms.
• Review band and dinner show websites daily and perform weekly audits.
• Track band payments and event deposits within Triple Seat.

3. Marketing and Social Media

• Conduct marketing audits, including spend analysis for bands and marketing campaigns.
• Maintain wedding-related social media accounts and schedule posts/content.
• Plan and execute bridal shows, including registration, staffing, and post-event email blasts.
• Prepare weekly text and email blasts for marketing purposes.
• Ensure promotional materials are stocked, purchased, and updated as needed.

4. Event and Guest Services

• Track cart maintenance and confirm TAIV (transaction systems) and printed band content are current.
• Be the live agent for IBM Watson chat while in the office.
• Handle walk-throughs daily to confirm event readiness.
• Process holiday refunds, canceled or moved events, and customer inquiries.
• Assist with seating plans, reports for band events, and refund processing.
• Manage gift card sales, emails, cancellations, and mailings.
• Act as the anchor hostess on holidays as needed.

5. Human Resources Support

• Manage new hire packets, onboarding, and training programs.
• Order uniforms, perform uniform checks, and assist with kitchen and training staff evaluations.
• Post job advertisements, schedule interviews, and assist with the hiring process.
• Support the creation and maintenance of employee documentation and testing.

Qualifications:

• Strong organizational and multitasking skills.
• Excellent attention to detail with the ability to audit and manage reports effectively.
• Proficiency in office software (e.g., Excel, Google Suite) and event management tools like Triple Seat.
• Experience in marketing, HR support, or event coordination is a plus.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a fast-paced environment.

Work Environment:

• Office-based position with occasional event participation (e.g., bridal shows, holiday events).
• Requires adaptability to changing priorities and deadlines.