Job Summary

The Inventory/Returns Coordinator is responsible for coordinating and ensuring the timely and accurate delivery of materials needed for surgery. Responsibilities include the safe and timely transportation of inventory to medical facilities and/or locations specified.

Principal Duties and Responsibilities

Coordinate with staff to make sure surgery requisitions are submitted timely and accurately to ensure fulfillment and delivery of product. Check orders for completeness and make recommendations based on previous orders.

Fulfill surgery requests accurately and within time constraints.

Use Enterprise Resource Planning/Manufacturing Resource Planning software programs to loan, receive, ship, issue and monitor inventory. May also require coordination with shipping companies.

Collaborate with departments across functions: supply chain, warehouse, and operations to fulfill orders.

Maintain status of inventory at all times with ability to provide updates.

Responsible for the return of inventory in a timely manner.

Boxing, packing, labeling, shipping instruments, and using shipping programs as needed.

Follow directions closely and possess ownership/responsibility for tasks.

Deliver/retrieve inventory including restock to the appropriate facility in a safe and accurate manner.

Develops and enhances product knowledge through training, webinars, learning modules, interaction and partnership with sales, marketing, sales training, med ed.

Expected Areas of Competence

Organizational and time management skills are essential

Demonstrated knowledge to identify Zimmer products by major product groupings and familiarity with product lines of other division.

Participation in departmental 24 hour emergency “on-call” service is a requirement of this position.

Required to work some holidays.