As the Learning and Development Manager , you will be responsible for designing, implementing, and evaluating training programs and initiatives that enhance employees’ skills, knowledge, and overall performance. There will be a heavy emphasis in this role for instructor-led training delivery and hands on facilitation of various training programs. This role focuses on improving organizational effectiveness by supporting employee growth and development, fostering a culture of continuous learning, and aligning training initiatives with business goals.

Job Description :

Training Needs :

• Collaborate with department heads and managers to assess training and development needs across the organization.
• Conduct surveys, focus groups, and interviews to identify skill gaps and training priorities.

Program Development:

• Create and design engaging training programs, workshops, and courses to meet identified needs.
• Develop course materials, e-learning modules, presentations, and other resources.
• Customize training content to align with organizational goals, values, and culture.

Training Delivery:

• Facilitate in-person or virtual training sessions and workshops for employees at all levels.
• Utilize diverse learning methods such as blended learning, e-learning, on-the-job training, and coaching.
• Encourage active participation and foster peer learning environments.

Program Evaluation & Improvement:

• Measure the effectiveness of training programs through feedback surveys, assessments, and performance metrics.
• Use evaluation data to adjust and improve training materials and delivery methods.
• Report on the outcomes and impact of training programs to management.

Learning Technology & Tools:

• Manage and optimize learning management systems for tracking training progress and certifications.
• Stay up to date with new training technologies and learning trends to ensure innovative approaches to learning and development.

Employee Development:

• Support career development initiatives and provide coaching or mentoring to employees.
• Assist in creating individual development plans for employees in collaboration with managers.

Compliance & Certifications:

• Ensure that employees are trained on compliance-related topics (e.g., health and safety, diversity and inclusion, industry-specific regulations).
• Maintain records of training completions and certifications.

Talent Management:

• Contribute to succession planning by identifying potential leaders and preparing them for future roles.
• Help develop programs focused on leadership skills, emotional intelligence, and other competencies critical for organizational growth.
• Collaboration & Communication:
• Partner with HR and other departments to ensure alignment of L&D initiatives with organizational objectives.
• Communicate training opportunities effectively to employees and foster a culture of lifelong learning.

Certifications and Other Requirements

• Bachelor's degree
• 3+ years experience in learning and development, training, or related fields.
• Proven track record in designing and delivering successful training programs.
• Hands-on instruction capabilities.
• Proficiency with learning management systems and other training technologies.

Skills

• Strong interpersonal and communication skills.
• Ability to analyze and identify training needs.
• Knowledge of instructional design models and best practices.
• Familiarity with e-learning tools and platforms.
• Organizational and time-management skills.
• Creative problem-solving and critical thinking.
• Ability to work independently and as part of a team.
• Strong platform & facilitation skills.