THIRD PARTY CANDIDATES WILL NOT BE CONSIDERED

Bachelor's degree in Business Administration, Information Technology, or a related field preferred and a mandatory 5-7 years of Vendor Management experience with strong understanding of contractual language & terms

Vendor Management:

o Develop and maintain strong relationships with key IT vendors, including strategic suppliers, cloud providers, and software vendors.

o Conduct regular business reviews with vendors to assess performance against contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs).

o Proactively identify and mitigate potential risks associated with vendor performance and service delivery.

o Collaborate with internal stakeholders (e.g., IT Operations, Procurement, Legal) to ensure vendor contracts are aligned with business needs and comply with company policies.

o Monitor industry trends and vendor innovations to identify potential opportunities for improvement and cost optimization.

Vendor Performance Management:

o Develop and implement key performance indicators (KPIs) to track and measure vendor performance.

o Conduct regular performance reviews and provide feedback to vendors on their performance.

o Work with vendors to develop and implement corrective action plans to address performance gaps.

o Escalate critical vendor performance issues to management as needed.

Vendor Risk Management:

o Conduct due diligence on prospective vendors, including financial stability, security posture, and compliance with relevant regulations.

o Identify and assess potential risks associated with vendor relationships, such as security breaches, service disruptions, and financial instability.

o Develop and implement mitigation strategies to minimize vendor risk.

Communication & Collaboration:

o Effectively communicate with internal stakeholders and vendors, providing timely updates and resolving issues.

o Build and maintain strong relationships with internal stakeholders, including IT operations, procurement, legal, and finance.

o Collaborate with cross-functional teams to ensure successful vendor onboarding and integration.

Skills:

• Vendor Relationship Management

• Contract Negotiation

• Vendor Performance Management

• Risk Management

• Communication & Collaboration

• Problem-Solving

• Analytical Skills

• Negotiation Skills

• Project Management (Optional)