Job Description
Audiology Services, a prominent private hearing healthcare practice in Belmont, MA, providing the best possible hearing care based upon individual needs, is hiring a Front Office Coordinator with excellent organizational and administrative skills.
Qualified Front Office Coordinator candidates are courteous, compassionate, and discrete with excellent time management and record-keeping skills.
The ideal Front Office Coordinator candidate is a confident and professional administrator with fantastic communication and interpersonal skills, responsible for providing administrative support within the clinic.
Responsibilities

• Interacting with patients as the first point of contact (face-to-face, phone calls, emails)
• Answering phones, scheduling patients, and confirming upcoming appointments
• Organizing and updating patient records
• Welcoming and checking-in patients as they enter the office.
• Updating and maintaining the database
• Receiving and processing payments
• Additional administrative tasks or responsibilities, as needed.

Requirements

• At least one year of front office or direct customer service experience
• Meticulous attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.

Benefits

• Health Insurance (fully funded by the employer)
• Matching retirement plan
• Paid time off and Holidays