Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? This is your opportunity to join an industry-leading company where every call matters, and you play a key role in customer satisfaction! As a Customer Support Representative I , you’ll be the face of our brand, helping business customers with their service agreements, answering inquiries, and ensuring their needs are met promptly.

Key Responsibilities:

• Answer and respond to a high volume of inbound customer inquiries efficiently and professionally.
• Identify customer needs and provide accurate information, solutions, and support.
• Process orders, price quotes, returns, and account updates while maintaining accurate records.
• Troubleshoot basic product and service issues, escalating when necessary.
• Document customer interactions and follow up to ensure issue resolution.
• Adhere to company policies, procedures, and call-handling guidelines.

Qualifications & Skills:

• Education: High school diploma or GED required.
• Experience: 0-1 year of customer service or call center experience preferred.
• Skills:
• strong phone communication and active listening abilities.
• Excellent problem-solving and multitasking skills.
• Ability to adapt to different customer interactions and maintain professionalism.
• Proficiency with computers and customer service tools.

Why Join Us?

This is a great opportunity to gain valuable experience in customer service within a supportive and structured environment. If you are a proactive and customer-focused professional eager to develop your skills, apply today!