Clearoute is seeking an organized, diligent, and experienced professional to join the team as a full-time M Worldwide Front Desk Coordinator & Administrative Assistant.

About M Worldwide

M Worldwide is a dynamic and fast-paced organization committed to delivering exceptional service and creating a welcoming environment for clients, visitors, and team members alike. We are seeking an enthusiastic, organized, and approachable individual to join our team as a Front Desk Coordinator & Administrative Assistant located in Plano, Texas.

Role Overview

As the first point of contact for our office, you will play a crucial role in creating positive experiences for clients and visitors. You will manage a variety of administrative and customer service tasks, maintain organized front desk operations, and assist with social media and scheduling duties. This position requires high energy, excellent decision-making skills, and a natural ability to make others feel welcome.

Key Responsibilities:

Front Desk & Customer Service:

• Greet and welcome clients, visitors, and team members with warmth and professionalism.
• Answer and direct phone calls, taking messages or handling inquiries as needed.
• Ensure the reception area is clean, organized, and inviting.

Administrative Support:

• Manage scheduling and booking for meetings, appointments, and events.
• Handle payments and maintain accurate financial records.
• Organize and maintain files, documents, and office supplies.
• Assist in preparing reports, presentations, and correspondence.

Social Media & Communications:

• Support the creation and posting of content on company social media accounts.
• Monitor and respond to online inquiries and messages.

Decision-Making & Problem-Solving:

• Make sound decisions when managing conflicts or unexpected situations.
• Proactively identify areas for improvement in front desk operations and suggest solutions.

Skills & Qualifications:

• High school diploma or equivalent (additional education or training in administration or customer service is a plus).
• Previous experience in a receptionist, administrative, or customer service role preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with social media platforms and content creation.
• Proficiency in Microsoft Office Suite and other common office software.

What We’re Looking For:

• A high-energy individual who thrives in a fast-paced environment.
• Someone with a welcoming and approachable demeanor.
• A proactive problem-solver who can make decisions confidently.
• A team player who is dependable and self-motivated.

Why Join Us?

• Be part of a collaborative and supportive work environment.
• Opportunities for growth and development within the company.
• Competitive compensation and benefits package.

*M Worldwide & Clearoute are an equal opportunity employer and we encourage candidates from all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.*