Legal Invoice Review Quality Assurance Analyst II

Location: Hybrid in St. Cloud, MN or Minneapolis, MN (Must be located in MN; flexible for 2 days per week onsite)

Contract Type: Hybrid Contract Position

Employment Type: W2 only

About the Role:

Myticas' direct client, based in St. Cloud, MN or Minneapolis, MN, is seeking a Legal Invoice Review Quality Assurance Analyst II (QA Analyst II) for a hybrid contract position . This role focuses on quality assurance testing within the Legal Bill Analysis Center of Excellence (LBACOE) . The ideal candidate will have deep expertise in legal concepts related to invoice auditing across multiple areas of law.

Required Qualifications:

• Juris Doctor (JD) degree from an ABA-accredited law school is required.
• Strong understanding of legal billing guidelines and UTBMS task codes .
• Ability to work independently with minimal supervision after training.
• Excellent written communication skills, including grammar, syntax, style, spelling, and proofreading .
• Strong analytical and problem-solving skills with attention to detail.

Job Responsibilities:

Quality Assurance & Invoice Review:

• Conduct expert peer reviews of invoice analysts' work, applying specialized legal knowledge to ensure accuracy and compliance with billing guidelines.
• Assess legal context and terminology within invoices and make necessary adjustments to previously modified line-item entries.
• Document comprehensive justifications for adjustments, citing specific billing guideline violations .
• Ensure accurate classification of UTBMS task, fee, activity, and expense codes.
• Use discretion and legal expertise to correct both adjusted and non-adjusted invoice line items.

Appeals & Mediation:

• Serve on the Appeals Team , engaging in written communication with law firms to resolve disputes over invoice adjustments.
• Participate in legal expert-to-expert discussions to reach mutually agreeable resolutions on disputed invoice adjustments, in alignment with client directives.
• Handle escalated appeals mediation , including drafting written summaries for clients and attending resolution conferences with law firms, management, and clients.
• Work professionally with law firms via written communications to resolve disputes while maintaining integrity in the legal billing process.

Collaboration & Process Improvement:

• Support business unit partners by identifying process improvements and opportunities within the Legal Bill Analysis (LBA) process .
• Collaborate with audit and appeals teams to interpret client guidelines and resolve complex legal invoicing scenarios.
• Provide feedback to the CIOX Artificial Intelligence Decision Science team to improve machine learning functionality for invoice auditing.

Additional Skills & Responsibilities:

• Conduct periodic audits and data analysis to support performance metrics and reporting.
• Organize workflow efficiently to review invoices promptly and accurately .
• Communicate effectively in both oral and written form to obtain and deliver information.
• Possess strong business math skills and appropriate telephone communication skills .
• Ability to analyze legal service agreements and develop effective operational tools.
• Proficient in electronic legal billing software and Microsoft Office Suite .
• Maintain professionalism while working independently with minimal supervision .