Overview:
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a Physician, you are subject to the medical protocols established by Association and the Chief Medical Officer of Concentra and in cooperation with other physicians assigned to a clinic or Center, if any, Physician shall provide primary medical direction and coordination of professional medical care within the occupational health program.
Available Shifts: Monday through Friday 8A - 5P
Responsibilities:
- Performs medical assessment of Center patients
- Establishes and monitors a medically appropriate level of care for center patients
- Maintains clinical core competency
- Works with Center Medical Director to ensure operations are consistent with medical policy and professional standards in occupational medicine and standards of Association and Concentra.
- Cooperates and participates in the development, implementation and revision of policies affecting medical practice, judgment and quality of occupational health care.
- Participates in and assists with in-service and continuing education programs for physicians, nurses and other personnel employed by or associated with Association or Concentra.
- Recommends potential means of growth and development for new and/or existing services within the Center; reviews statistical reports relative to Center operations.
- Meets with Concentras Medical Director their designee, on a regular basis to discuss quality of patient care and review policies, procedures and records
- Submits periodic reports on activities of the Center to Concentra and Association as requested.
- Assists in scheduling and providing medical coverage for Centers owned, operated or managed by Association or Concentra
- Provides budgetary input sufficient to guarantee that medical responsibilities can be adequately met by the center
- Promotes supports and engages in projects and activities which will develop or improve occupational medicine services delivered at the Center.
- Participates in and assists with routine and episodic quality assurance processes
- Assures compliance with licensing, certification and accrediting bodies
- Participates in development and presentation of education programs for staff
- Represents Association and Concentra as reasonably required at internal and external meetings
- Meets with employers to discuss health and safety needs and conducts work place walk-through and other on-site assessments.
- Regularly calls client representatives upon seeing employee patients for initial injuries and change of duty status
- Participates in the call program of Concentra and Association to facilitate after hours and weekend case care
- In the absence of the Center Medical Director, provides guidance to other medical staff (e.g. physician assistants, nurse practitioners and back/front office staff) to ensure Concentras mission is achieved.
- Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values
- Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs
- Ensures accuracy when completing and executing tasks and performing quality assurance checks
- Ensures accurate, concise, timely and complete documentation of results and paperwork
- Provides an excellent, compassionate and warm patient experience regardless of patient volume
- Ability to manage time, prioritize and multi-task in a busy environment
- Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate
- Ability to consistently deliver quality care in a busy clinical environment
- Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience
- Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care
- Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values
- Listens to and understands internal and external client needs in order to act and address
- Committed to personal excellence and understands how daily work contributes to center operation as a whole
- Holds self and others accountable. Is willing and able to assist others in order to achieve results
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
- Education Level: Doctorate Degree
- Degree must be from an accredited college or university.
- Must be board certified by ABPM, ABFM or other medical board in the state where employed and in accordance with state laws of practice
- Licensure requirements of the state of jurisdiction
- Unrestricted DEA license for state of jurisdiction
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Demonstrated knowledge of occupational medicine requirements (state specific)
- Demonstrated working knowledge of clinical operations, OSHA, DOT
- Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries
- Demonstrated therapy and counseling knowledge
- Demonstrated administration and management knowledge
- Demonstrated knowledge of Chemistry, Mathematics, and Biology
- Demonstrated human behavior and performance knowledge
- Demonstrated customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction
- Demonstrated knowledge of systems evaluation
- Demonstrated manual dexterity, arm-hand steadiness, speech clarity, and near vision.
- Demonstrated critical thinking, active learning, deductive reasoning and judgment, and decision-making skills
- Demonstrated speaking to effectively convey information to supervisors, peers, or customers
- Demonstrated ability to instruct skills and to teach others
- Demonstrated reading comprehension
- Demonstrated ability to monitor self and other individuals and to take corrective action
- Demonstrated social perceptiveness
- Demonstrated ability to document and record information