Dollar General is searching for a Director of Store Operations to be responsible for leading “end-to-end” initiatives, projects, and/or activities to support Store Operations’ compliance strategy and execution. Because store compliance is a multi-functional issue, the role requires leadership integration with merchandising, information technology, finance, loss prevention, legal and other groups.
Duties & Responsibilities:
- Develops and institutionalizes the store compliance strategy for Store Operations
- Designs a strategy of key foundational components to drive a short and long term improvement for compliance in the company
- Develops the associated project workplans that define: scope, schedule, milestones, budget (expense and capital), business impact and risks of achieving targeted objectives, both short and long term.
- Manages any outside resources (vendors, etc.) to support specific solution designs, to aid implementation and rollout, or to measure results.
- Implements the approved strategy across the identified parts of the organization
- Refines solutions as needed to meet approved strategy and accommodate company growth and changes
- Directs/leads a team of professionals to integrate the store compliance strategy as well as manage day to day compliance responsibilities
- Sets objectives for team members that align with company and department objectives
- Manages all the associated workplans for direct and indirect reports, including scope of projects/initiatives, key content and actions, timing of completion and measuring impact
- Provides guidance and solutions to accomplish stated milestones and to combat challenges/obstacle
Knowledge & Skills:
- Proven track record of producing results and meeting or exceeding goals and objectives.
- Capable of leading a portfolio of multi-functional projects with several levels of management.
- General knowledge of business processes at a retail company.
- Ability to analyze and resolve complex issues.
- Excellent consensus building and negotiations skills.
- Excellent interpersonal skills and proven ability to build strong working relationships with internal team at all levels of management, and work on cross functional teams.
- Able to be adept with computer software, especially databases and spreadsheets.
- Strong quantitative, analytical skills with attention to detail and accuracy.
- Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively.
- Must be a team player.
- Well organized with an ability to manage multiple projects with strict deadlines.
Education & Experience
- Undergraduate degree, with a Master’s in Business Administration or appropriate advanced degree preferred. 7-10 years of retail work experience, prefer a strong background with technology and surveillance systems.
- Proven track record in the areas of compliance auditing, monitoring and formulation of comprehensive audit policies, programs, and plans.
- Experience with AML regulatory and policy requirements.
- Experience working hands-on with cross-functional teams, such as: Operations, Information Technology, Finance, Loss Prevention and Legal.
- Comfortable independently managing demanding, cross-functional projects