Job Summary
The Vice President of Customer Sales will be a key member of our executive team, responsible for overseeing and driving the company’s sales strategy, fostering customer relationships, and scaling revenue growth. This role requires a dynamic leader with deep industry expertise, a proven track record in freight brokerage sales, and the ability to inspire and manage high-performing sales teams.
Key Responsibilities
- Sales Strategy Development : Develop and execute a comprehensive sales strategy aligned with the company’s growth objectives.
- Team Leadership : Build, mentor, and lead a team of sales professionals, fostering a culture of collaboration, accountability, and success.
- Customer Acquisition : Identify, target, and secure new business opportunities, focusing on high-value customers.
- Relationship Management : Strengthen and maintain relationships with key accounts, ensuring exceptional service and retention.
- Market Insights : Stay informed about industry trends, market conditions, and competitive dynamics to adjust strategies proactively.
- Performance Metrics : Establish and track sales KPIs, analyzing performance data to identify opportunities for improvement.
- Collaboration : Partner with operations, technology, and finance teams to ensure seamless service delivery and profitability.
- Innovation : Leverage technology and new approaches to optimize sales processes and improve customer experience.
Qualifications
- Experience : 8+ years of progressive experience in freight brokerage or logistics sales, with at least 3 years in a leadership role.
- Proven Success : Demonstrated track record of meeting or exceeding revenue targets and driving team performance.
- Leadership Skills : Strong ability to lead, inspire, and manage diverse sales teams in a high-growth environment.
- Industry Knowledge : In-depth understanding of the freight brokerage industry, including market dynamics and pricing strategies.
- Communication : Exceptional negotiation, presentation, and interpersonal skills.
- Adaptability : Thrive in a fast-paced, entrepreneurial setting with a hands-on approach to problem-solving.