About AlffCo:

Founded in 1996, AlffCo is a leading facility and property maintenance provider. We deliver a wide range of services across the commercial facility maintenance industry, including Landscaping, Parking Lot Services, Power-Washing, Snow Removal, Electrical, Plumbing, HVAC, Refrigeration, and more. Our commitment to quality and attention to detail allows our nationwide clients to focus on growing their businesses, while we handle the continuous needs of their properties.At AlffCo, we treat our clients’ properties as if they were our own, maintaining a standard of excellence unmatched by our competitors.

Position Summary:

In this role, the Vice President of Operations will oversee the daily operations within a specific region of AlffCo. This individual will be responsible for developing and implementing operational strategies, ensuring efficient service delivery, and fostering a culture of excellence. The VP of Operations will work closely with the COO to drive business growth, operational efficiency, and customer satisfaction while ensuring that AlffCo’s strategic objectives and business goals are consistently met within their assigned territory.

Essential Functions of the Role

Operational Leadership:

• Oversee the daily operations of the organization, ensuring high levels of efficiency and effectiveness.
• Develop and implement operational policies, procedures, and best practices.
• Ensure compliance with industry standards, safety regulations, and legal requirements.

Strategic Planning:

• Collaborate with the COO and executive team to develop long term operational strategies aligned with the company’s goals.
• Identify opportunities for operational improvements and innovation.
• Lead initiatives to enhance service delivery, operational efficiency, and cost management.

Team Management:

• Lead, mentor, and develop a high-performing operations team.
• Foster a positive and inclusive work environment that encourages teamwork and professional growth.
• Conduct performance reviews and provide constructive feedback to the team

members.

• Implementing and executing on building a world-class operations team for the assigned regions.

Financial Management:

• Develop and manage operational budgets, ensuring cost-effective operations.
• Monitor financial performance and implement strategies to achieve financial targets
• Identify cost-saving opportunities and efficiency improvements.

Client Relations:

• Build and maintain strong relationships with clients, ensuring high levels of
• customer satisfaction.
• Address and resolve client concerns and issues promptly and effectively.
• Develop strategies to enhance client retention and attract new business.

Project Management :

• Oversee major projects, ensuring timely and successful completion within budget.
• Coordinate with various departments to ensure seamless project execution.
• Manage vendor and contractor relationships, negotiating contracts and ensuring service quality.

Innovation and Technology:

• Stay abreast of industry trends and technological advancements.

Implement new technologies and systems to improve operational efficiency and service delivery.

• Promote a culture of innovation within the operations team.

Other Responsibilities

• Perform additional duties as assigned.
• Adhering to AlffCo values and professionalism
• Weekends/nights may be required

Qualifications:

Education :

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• MBA or other advanced degree preferred.
• Equivalent work experience will also be considered.

Experience :

• 10+ years in operational management, preferably within facility management or related industries.
• Proven track record of successfully leading and managing large teams.

Technical Skills :

• Proficient in the use of technology and software relevant to facility management operations.
• Advanced familiarity with operational management tools and systems.

Leadership & Communication :

• Excellent communication, interpersonal, and leadership skills.
• Strong ability to foster a collaborative and high-performance culture.

Strategic Thinking :

• Ability to think strategically and execute operational plans effectively.
• Demonstrated capability to align operational goals with organizational strategy.

Client-Focused Approach :

• History of building and maintaining strong client relationships.
• Expertise in addressing client concerns effectively and improving retention.

Financial Acumen :

• Strong financial acumen and experience in budget management.
• Proven success in meeting or exceeding financial targets.

Problem Solving & Decision Making :

• Strong problem-solving and decision-making abilities.
• Analytical skills for resolving complex operational challenges.

Self-Motivation :

• Self-motivated and results-driven with a track record of meeting or exceeding targets.

Innovation & Adaptability :

• Passion for leveraging technological advancements to enhance efficiency.
• Open to adopting new processes and fostering a culture of innovation within the team.

Travel Readiness :

• Willingness and ability to travel nationally as required, up to 60% of the work period.

Preferred Qualifications

Advanced Certifications :

• Industry-specific certifications such as Certified Facility Manager (CFM), Project Management Professional (PMP), or Six Sigma certification.

Technology Expertise :

• Experience with advanced analytics platforms, ERP systems, or automation tools relevant to operational efficiency.
• Familiarity with Salesforce or similar CRM platforms.

Facility Management Expertise :

• In-depth knowledge of property maintenance, construction services, or vendor management best practices.
• Experience managing geographically diverse portfolios.

Negotiation Skills :

• Proven ability to negotiate contracts with vendors and service providers to optimize costs and improve service quality.

Change Management :

• Experience driving organizational change and process improvements in a growing or dynamic environment.
• Familiarity with Lean or Agile methodologies.

Business Development Insight :

• Knowledge of client acquisition strategies and retention in the facility management or construction sectors.
• Ability to identify and capitalize on new business opportunities.

Stakeholder Engagement :

• Experience presenting operational updates, financial performance, and strategies to C-suite executives or board members.

Diversity and Inclusion :

• Commitment to fostering an inclusive workplace culture that supports team diversity and collaboration.

Multi-Lingual Skills :

• Proficiency in a second language, particularly Spanish, to facilitate communication in diverse markets.

Crisis Management :

• Demonstrated ability to handle high-pressure situations, including emergency response and business continuity planning.

Computer Skills:

Quick learning ability for new database programs, proficient navigation of various platforms (such as Service Channel, Excel, Word, Paylocity, etc.), and moderate proficiency in Microsoft Suite programs.

Benefits:

At Alff Construction, we strive to provide you with a comprehensive and valuable benefits package as an important part of your overall compensation. Our affordable and competitive benefits include:

• Medical, dental, and vision insurance.
• 401(K)
• Yearly Bonus Structure
• Life and disability insurance (short and long-term).
• Employee Assistance Program (EAP).
• Health Savings Account (HSA).

Why Join AlffCo?

At AlffCo, we value leadership, innovation, and attention to detail. As part of our team, you’ll have the opportunity to work with a company that cares about its clients and employees, while enjoying the freedom to grow professionally in a dynamic and supportive environment.

Equal Opportunity Employer/AA/Vets/ADA