Job Title: Marketing Communications Specialist

Client Location: Austin, TX or Richfield, OH; Hybrid

Starting: 02/24/2025

Salary/Pay Rate: $29.99 to $33.33/hr

Firm, non-negotiable: No

Hours: Full-time

Duration: 12 Months

Job Description:

Your Opportunity:

The Marketing Communications Specialist is a 12-month contractor role, reporting to the Plan Specific Communications Team Lead. In this role, you will work with internal business partners and client-facing teams to deliver communications designed to engage participants in their workplace retirement plans and support their broader financial needs. Focus areas will include collaborating with partners to understand communication goals; evaluating available solutions; leveraging and maximizing existing content where possible; and managing the content development process, from curating and editing to execution and multi-channel fulfillment.

What you’re good at:

The ideal candidate is a marketing communications pro, skilled at working collaboratively to drive multiple projects to smooth completion and adeptly negotiating and influencing stakeholders along the way. This savvy communicator, curator and creator will demonstrate wisdom in how and when they flex each of these strengths. Additionally, this individual will be comfortable working independently and with others, depending on the need.

Specific responsibilities include:

Refreshing communications and education materials: Update, edit, and optimize existing collateral to reflect current product positioning, retirement plan provisions, and brand/compliance guidelines, while striving to convey complex and technical topics in conversational, relatable language.

Project management: Manage the process for updating communication and education materials, from creative execution and compliance approval to fulfillment via web, direct mail, email, presentations, and digital signage within given timelines. Communicate clearly with partners and use established workflow processes to set and manage expectations throughout each stage of the project.

Collaborating with client-facing teams: Partner with Communication Consultants and Relationship Managers in support of a plan sponsor’s communication strategy and the participant experience.

What you have:

• A proven track record of developing effective B:B and B:C marketing communications, preferably 1-2 years
• Excellent verbal and written communication skills, including proven writing and editing skills, fanatical attention to detail, and a demonstrated understanding of marketing and technical communications
• Ability to creatively problem-solve to overcome challenges and move projects forward
• A positive demeanor and the flexibility to operate in an environment with multiple deadlines and changing demands
• Bachelor’s degree or equivalent marketing communications experience
• Experience working with Microsoft Word, Excel, PowerPoint, and Outlook as well as Adobe Acrobat Pro

Nice to have:

• Experience in financial services or other highly regulated industries (retirement plan services and/or workplace benefits is a bonus)
• Demonstrated experience creating communications for financial services or employee benefits
• Understanding of retirement plan industry-related compliance guidelines • Familiarity with enterprise-level project management tools such as Workfront, Jira, etc.

The target hiring compensation range for this role is $29.99 to $33.33 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.