Overview:
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Location Address: 3819 Presidential BLVD Austin, TX 78719.
This position has a starting pay of $15/hour .
Schedule available:
Sunday - Thursday 10am - 6pm (Off Friday and Saturday)
We offer a robust Benefits Package including, but not limited to:
- This position offers $15 with an average of 40 hour work week.
- Paid Time Off , starting with 12 days off per year
- Health, Dental, Vision insurance ; Life Insurance; Prescription coverage
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
- Training Development
Responsibilities:
- Prepare all rental documents accurately and completely.
- Verify car information and VIN number for security and car control.
- Provide additional service to Emerald Aisle members by offering our refueling option.
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
- Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
- Provide all customers with undivided attention while assisting them at the exit booth.
- Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications:
- Must be at least 18 years of age
- High School Diploma or G.E.D. required
- Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
- No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)
- Must have a minimum of 3-6 months of customer service or sales experience in retail, guest services, or administrative support
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must be available to work the schedule - Sunday through Thursday 10 am to 6 pm.