Summary: Maintains patient flow, coordinates patient treatment throughout their program while serving as a resource for medical staff

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

? Ensures flow of patient care in the clinic.

? Supervises and serves as a resource for medical assistants.

? Monitors orientation and onboarding of all medical staff.

? Completes and audit patient charts.

? Takes and records temperature, pulse, blood pressure, and respiration rate.

? Gives medication as directed by Physician and makes notation of amount and time given.

? Oversee or Administers intravenous injections.

? Oversee or Performs phlebotomy.

? Order inventory on a weekly basis.

? Coordinates patient care throughout their treatment program.

? Communicates with outside medical offices (Physical Therapy, Primary Care, Pharmacy, etc.).

? Completes administrative paperwork (FMLA forms, disability forms, work notes, etc.).

? Participates in Improvement of Operational Performance (IOP) activities.

? Participates in traditional and e-learning programs.

COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:

? Analytical - Uses intuition and experience to complement data.

? Design - Demonstrates attention to detail.

? Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations.

? Project Management - Completes projects on time and budget.

? Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities.

? Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

? Interpersonal - Maintains confidentiality; Listens to others without interrupting; Remains open to others' ideas and tries new things.

? Oral Communication - Listens and gets clarification.

? Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit.

? Written Communication - Able to read and interpret written information.

? Change Management - Prepares and supports those affected by change.

? Leadership - Exhibits confidence in self and others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates.

? Managing People - Makes self available to staff; Improves processes, products and services.

? Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

? Business Acumen - Displays orientation to profitability.

? Cost Consciousness - Conserves organizational resources.

? Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences.

? Ethics - Works with integrity and ethically; Upholds organizational values.

? Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

? Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

? Attendance/Punctuality - Is consistently at work and on time.

? Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

? Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

? Innovation - Generates suggestions for improving work.

? Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.

? Motivation - Measures self against standard of excellence.

? Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

? Professionalism - Approaches others in a tactful manner; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

? Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

? Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

? Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

Bachelors degree in the science of nursing or equivalent

LANGUAGE ABILITY:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATH ABILITY:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of Word Processing and system software.

CERTIFICATES AND LICENSES:

Active State Registered Nurse License

SUPERVISORY RESPONSIBILITIES:

Supervise medical assistants