ONSITE ROLE
Position Purpose The Maintenance Coordinator 1 is responsible for maintaining and paying invoices, coding repairs within billing systems, and following up with shops regarding final invoices. The Maintenance Coordinator 1 will act as the liaison between the Company s Accounting Department to ensure billing invoices are processed timely. The intent of the Maintenance Coordinator 1 position is to obtain the knowledge, skills, and abilities, which includes learning Company computer systems and customer repairs, needed to advance to the Maintenance Coordinator 2 position.
Position Responsibilities Employee may perform other duties as assigned to meet the ongoing needs of Transport Enterprise Leasing, LLC.
- Organize invoices on priority of payment dates.
- Verify repairs performed were approved and funds are available in escrow account.
- Review service/repair invoices for accuracy, as needed.
- Accurately decipher the invoice and use VMRS coding to input into Karmak billing system.
- Actively follow up on final invoices.
- Download OEM settlements, verify all invoices have been completed and submitted to the Accounting Department in a timely manner.
- Manage CTG invoices and upload Repair Order numbers into an Excel sheet.
- Complete ad hoc special department projects and other assignments as delegated by management.
- Provide ongoing support to the Maintenance team.
- Assist all Maintenance Coordinators with inbound phone calls if queue times exceed acceptable limit.
- $1500 and two tire authorization limit.
Knowledge Skills, and Abilities To be effective in this role, the ideal candidate will have the following attributes.
- Truck and Trailer maintenance experience is preferred (knowledge of major components on vehicle).
- Microsoft CRM, Excel, Outlook, Karmak a plus.
- Positive, high energy and desire to work hard to accomplish goals.
- Strong communication skills written and oral.
- Effectively manage multiple tasks simultaneously
- Ability to provide excellent customer service.
- Team oriented and able to take direction yet effectively manage accounts with minimal supervision.
- Self-motivator, takes initiative to find and complete tasks without directives from a manager.
- Develop strong working relationships with other operational team members.
Education and Experience - H.S. Diploma or equivalent required.
- Industry experience preferred.