Job Description
Find your purpose as a Medical Customer Service Assistant with CentraCare. The Medical Customer Service Assistant serves as a primary contact for all patient billing inquiries. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Serves as a liaison between the patient, business office and/or payors for all billing matters related to account resolution. This is a fast-paced position, individuals with conflict resolution skills and strong customer service skills tend to thrive in this role.
Schedule:

• Full-time 80 hours every 2 weeks
• Mon-Fri 8:30a-5:00p
• Work from Home options available after successful in-office training of approximately 6 months

Pay and Benefits :

• Starting pay is $18.38 per hour; exact wage determined by years of related experience.
  • Pay range: $17.95-$26.94 per hour
• Full time benefits: medical, dental, PTO, retirement, employee discounts and more!
• Tuition reimbursement and college grant programs available

Qualifications:

• Experience with use of Microsoft Office applications and related healthcare systems and software preferred.
• Experience in a medical billing environment working with third party payer, billing, and terminology preferred.
• Strong written and verbal skills.
• Excellent communication, listening and negotiating skills and customer relations principles.
• Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy.
• Strong interpersonal human relations skills.
• Bi-lingual Spanish or Somali a plus.

"I love working in Medical Customer Service because I have really great co-workers that value our patients and care about them." Donna (employee)
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employers.
About the Team
CentraCare - St. Cloud Hospital has a reputation of being one of the best in the United States!
Here are just a few of our awards to show you the caliber of coworkers you'll have if you work here.

• 4-time Magnet Designation
• #45 in the U.S. on Newsweek's World's Best Hospitals list
• America's 50 Best Hospitals from Healthgrades
• Top 50 Best Hospitals by U.S. News & World Report