This is Shubham I am a recruiter at Verdant Infotech Solutions, we got a new job position of Customer Support Representative from Ricoh.
Please check the details and let me know if you are interested.
Company: - Ricoh
Official Title: - Customer Support Representative
Location: - 4301 Wilson Blvd Arlington, Virginia, 22203
Contract: 6 months
Contract to hire
Pay rate: - USD$25 - 25 /hr
Job Description
Job Responsibilities
•Provide technical support via phone, email, and in-person.
•Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
•Set up and configure in-person and virtual meetings.
•Utilize ServiceNow ticketing system to log, track, and prioritize support requests.
•Install, configure, and maintain various software.
•Assist users with password resets, account set ups, and access permissions.
•Collaborate with other IT teams to resolve complex issues.
•Maintain documentation of procedures, configurations, and troubleshooting steps.
•Stay up to date on the latest technological advances.
***Shift timings***
8:00 AM to 5:00 PM (Mon to Fri)
40 hoursweek
Shubham Rajak|Recruitment Consultant
Office:- (940) 758-5288 Ext:- 210 |
5208 Windsor Ln, Copper Canyon, TX 75077
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