Paladin Consulting is currently hiring Credit Specialists to join our team working onsite at our client's office located in Rochester, NY.
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Job Title: Credit Specialist
Work Location: Rochester, NY
Duration: 6 month contract with option to extend
Hours: Monday-Friday 8am-5pm
Education/Experience Required: Associate degree required
Job Description & Responsibilities :

• Mitigates credit risk exposure by completing reviews of incoming clients utilizing client payroll services.
• Provides advanced client service and technical product support to our internal and external partners.
• Ensures timely and accurate problem resolution while mitigating risks.
• Reviews and approves or denies credit authorizations payments or termination decisions up to $100,000 in order to mitigate potential risk and ensure the best financial decision is implemented for the client.
• Prepares recommendations to management on items exceeding $100,000.
• Conducts credit reviews on new Payroll clients.
• Reviews and interprets credit reports (Equifax, Experian) and financial trade and public record data as necessary to assist in the credit decision making process. Identify and research potentially fraudulent clients and escalate all positive matches to a supervisor and the fraud investigations group.
• Conducts daily reviews of incoming clients to determine potential matches to previous clients that have been terminated for non-payment of payroll or invoice amounts.
• Removes clients from services when required.
• Diffuses difficult client concerns and notifies management of critical situations to ensure the best solution is implemented for the client.
• Researches and resolves product and service issues from the field and our clients and ensures the accuracy and integrity of financial transactions input into the product systems.
• Participates in product related projects or training sessions to ensure area of responsibility is represented.
• Develops and maintains knowledge of all product offerings regulatory changes policy changes and industry developments.

• Associate degree
• Customer service, attention to detail, any kind of financial background is a bonus.
• Experience working in a fast paced computer environment.
• Multitasking.
• Microsoft Office
• Time management
• Financial accounting experience
• Financial management experience
• Customer service
• Attention to detail
• Any kind of financial background is a bonus.
• Experience working in a fast paced computer environment.
• Multitasking.
• We have trouble filling the later hours so if they can commit to the schedule, we are happy to train them.