Description

Introduction

We are seeking an AVP Strategic Accounts with HealthTrust to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

The AVP Strategic Accounts is responsible for managing all aspects of the HealthTrust customer experience with special focus on developing and strengthening this key strategic relationship. Requires a seasoned healthcare supply chain professional with ability to interface at the highest c-suite level of member companies.

What you will do in this role:

• Directs and develops a team of expert Account Directors in the day-to-day activities of account management. Responsibilities include:
• Development of customer relationships with assigned member, including conducting regular business reviews with c-suite executives to communicate HPG benefits, programs, and services.
• Measure and evaluate member compliance, work with members to maximize their use of HealthTrust contracts, provide trending information to HPG leadership team.
• Enhancing communication to members regarding the implementation of new contracts and vendor conversions.
• Customer problem resolution including vendor performance, compliance issues, and overall complaints and concerns.
• Developing and enhancing reporting and measurement tools available to members
• Monitor and manage ongoing training and development of the Account Directors
• Oversees the Account Directors responsible for the detailed process of contract implementation with each new acute care facility or group member. Implementation includes:
• Managing a detailed contract conversion plan that includes target dates and completion expectations
• Management of service from all contracted vendors with special emphasis on coordination of distribution of product
• Conducting orientation with all appropriate facility departments and personnel, frequently including senior leadership teams, doctors and nurses
• Ensure a smooth and on-schedule conversion of all new members to HPG.
• Assists National Agreements when they need member specific information or involvement, and provides overall direction during contract negotiations regarding contract structure and implementation.
• Directs the production of various reports required to support members and enhance contract compliance, such as Sales Trend, LOC Savings, Target Compliance. Responsible for ensuring that members receive and review these reports on a regular basis.
• Required to help direct the overall system solutions for HPG. Including ongoing problem resolution and development of our all member facing systems, including the members website, electronic catalogs, electronic LOC systems, spend analytics etc. Provides leadership on numerous IT projects.

Requirements:

• Bachelors Degree
• 10+ years work experience Hospital Supply Chain experience, required
• 3+ years of management experience, required
• Requires the ability to communicate clearly and concisely, both verbally and in writing.
• Must be able to interact with high-level officials internally with HPG or any HPG members

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.