Become the first Product Marketer at Pylon.
We're a startup based in San Francisco backed by a16z, General Catalyst, and Y Combinator.
We're building the next-generation customer support platform.
We're growing exceptionally fast. In two years we've gone from 0 to 396 customers with current pipeline almost all inbound.
Our market is massive. We compete with giants like Salesforce Service Cloud ($8.3B/yr) and Zendesk ($1.3B/yr).
Your job is to become the Pylon product expert and help educate the prospects and customers on how it works.
The Product
- We're building the first customer support platform built for B2B companies
- We fully replace support platforms like Zendesk, Intercom, Salesforce Service Cloud
- Our customers are early-stage B2B tech companies
- Checkout the demo video on our website (usepylon.com) or our docs (docs.usepylon.com)
Your Immediate Projects - Post product updates 5x/week on LinkedIn & X (example)
- Write case studies
- Create product guides, blog posts
- Assist with sales collateral
About Us - Full team is 20+ people and growing quickly
- You'd be under the GTM team which consists of 2 AEs, 1 growth marketer, and 1 founder
- Located in-person in San Francisco (690 5th st)
- Series A, $20M raised to date
Requirements - You've done the role before and can work autonomously
- You're a clear and concise writer
- Be able to write in a startup-friendly, "non-corporate" and "non-marketing" tone
- 2+ years product marketing experience
- 2+ years working at a B2B SaaS startup
- Located in the SF and excited to work in-person 5x / week
- Excited about working at an early stage startup
Nice to Haves - You have good design sense