Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
•Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Provide exceptional service to all hotel guests during their stay
•Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications
•Must be able to stand on your feet for 8 hours during a typical shift
•Please only apply if you meet each of these criteria
•Flexible overnight hours are required
•Some college is preferred but a high school diploma or equivalent is required
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Experience in the hospitality industry or guest services is preferred, but not required
•Great communications. and excellent customer service skills are required