Our client is the largest third-party logistics company based in the Northwest. They ve been in business for the last fifty years Nationwide and internationally.
Responsibilities
Coordinating the release of empty containers and import loads between steamship lines, dispatch, and operations.
This includes contacting the steamship lines for equipment release and location, first availability and delivery dates, vessel c/offs, and appropriate terminal for the return of the loaded containers
This can also include the coordination of inbound rail moves with customers, operations, and the various rail operators, as well as assisting in resolving problems customers may incur with the various rail and steamship lines
Maintains and updates customer databases promptly and accurately utilizing companies master database, Excel, Office 365 databases, Picasa, etc.
Coordinating inspections with government entities when necessary or when requested
Updating and maintaining current, accurate inventory records whenever applicable or requested
Timely communication with customers, vendors, and co-workers to: schedule inbound carriers; communication with dispatch regarding upcoming volumes and equipment needs; Coordinate the work schedule with operations; completion of work orders; accurate final load reports sent to customers in a timely and prompt manner
Providing rate quotes to current and prospective customers
Accurate and complete billing of completed work orders, including all applicable charges based on tariff or contractual rates
Follow up with delinquent accounts when requested to assist in resolving late payments, short pays, etc. And advise managers for further follow-up if issues are not resolved
Skills
Excellent Computer knowledge, Supervision skills, Vendor management
Customer Service Oriented, Invoicing,, quoting, and calculating tariffs
Must be able to pass Background Check and Drug Test
High School Diploma