Associate VP Business Transformation and Clinical Innovation Posted onOct 21, 2021Apply for this jobyour email:upload resume:ProfileJob InformationHumanaAssociate VP, Business Transformation and Clinical InnovationinBostonMassachusettsDescriptionThe AVP, Business Transformation and Clinical Innovation leads the business transformation strategy and execution plans required to deliver an enhanced portfolio of services for our Military customers, beneficiaries, and providers by assessing potential internal and external partnerships. Working collaboratively with the Humana Military Chief Medical Officer and other Executive Committee leaders, you will design and lead multi-year transformations across various stakeholder systems to evolve delivery and operations to support an integrated approach to health.The AVP must be a champion for change and continuous improvement, while maintaining strong relationships with aligned business partners and key stakeholders. You will make key decisions on the implementation of new/updated programs and large-scale projects for Humana Military that support technical/operational procedures and processes, strategic plans, and performance improvements.You will be responsible for designing multi-year approaches to our 'Convener of Care' evolution, focusing on a programmatic approach to system transformation that includes clinical, operational, and cultural drivers. This leader will also oversee and coordinate several 'Opportunity Area' growth teams, tasked with innovative experimentation acting as the conduit for transformation facilitation across various dimensions of Humana Military.In addition, the AVP advises the Humana Military senior leaders and DHA executives on certain functional strategies related to matters of significance. You will exercise independent judgment and decision making on complex issues regarding job duties and related tasks, and work under minimal supervision.ResponsibilitiesLeads, organizes, directs, manages and controls program activities and outcomes of agile teams focused on innovative transformation programs and experiments that will deliver efficiencies and benefits to internal and external customers.Directly responsible for delivering new member and provider experiences created by multiple agile teams.Leads the development and ongoing refresh of Humana Military's Convener of Care strategy for business transformation.Represents the business point of view on relevant decisions related to technology needed to support operational changes.Drives the development of the implementation framework for bringing the customer experience and provider transformation construct to all partner organizations.Identifies cross-functional complexities and resolves risks and issues.Assesses end-to-end process performance for customer and provider journeys.Builds and maintains strong internal working relationships across the Enterprise.Creates governance protocols to document and monitor business processes.Facilitates and provides improvement recommendations to operating units.Processes and synthesizes transformation program outputs into executive-level presentations.Develops and mentors talent across the segment.Areas Of Skill And Expertise Will Include:Growth mindset and proven ability to lead agile/cross-functional teams, focus on using technology to create organizational efficiencies, experience with clinical and business innovation, strong negotiator, communicator and presenter, experience leading and managing Product Managers, Program Managers and Business Analysts, ability to set and measure OKRs and other key metrics.Required Qualifications:Bachelor's degree in related field, 5 years of leadership experience, understanding of agile concepts, excellent communication skills, strategic capabilities with strengths in critical thinking and innovative problem solving skills.Preferred Qualifications:5-7 years total experience including 3-4 years of experience in management consulting or transformation, Medical health insurance industry knowledge, TRICARE industry knowledge, MBA or Masters degree.Additional Information:25-30% travel required. We will require full COVID vaccination for this job. Scheduled Weekly Hours: 40#J-18808-Ljbffr