About the job Front Desk Agent
Visit Philadelphia is hiring a Front Desk Agent
Employment Structure

• $18.03/Hour

• Organize, confirm, and process guest check-ins/ check-outs and adapt for any changes
• Secure payment, verifying and adjusting billing as needed
• Provide guests with room and hotel information, directions, amenities, and local interests
• Run daily reports, reviewing to see what needs to be communicated to the next shift staff
• Complete cashier and closing reports, counting the bank at the end of each shift securely
• Accept and record wake-up calls, delivering them to the right department
• Communicate any emergency, lost item, or theft to proper security staff and/or authorities
• Keep contingency lists in case of emergency and communicate any necessary messages

• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details

• Team-spirited coworkers
• Encouraging leadership
• Support to live a life of wellbeing and happiness
• Opportunities to serve and give back to the community
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs