We are seeking a highly organized and proactive Sales Coordinator to join our dynamic sales team. This role plays a key part in supporting the sales department by managing inquiries, coordinating sales activities, and ensuring seamless execution of group and event bookings. The Sales Coordinator will handle client inquiries, oversee event details for contracted bookings, and maintain and strengthen client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations. Additionally, the Sales Coordinator will assist in identifying new business opportunities and contribute to the development of sales strategies. The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. A proactive problem-solver with a passion for delivering exceptional customer service will thrive in this role. Experience in sales support, event coordination, or a related field is preferred.
Position Summary:
Establish a partnership with each member of the Sales Team to maximize selling time, ensure high levels of customer satisfaction and ultimately be a strong contributor to the achievement of departmental sales goals.
Apply excellent attention to detail and organizational skills, expertise in sales relations, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team.
Essential Functions:
- Provide administrative support as assigned.
- Operate and maintain all office equipment.
- Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
- Prepare BEOs and Group resumes for weekly BEO meetings
- Answer telephone, direct calls, take and refer messages and return calls.
- Keep all files in an orderly manner. Maintain records of past and future functions according to hotel/company standards.
- Open, date, and sort incoming mail.
- Maintain inventory for brochures and sales kits.
- Responsible for inventory control office supplies.
- Update any printed materials so that information is accurate and current.
- Keep mailing lists up to date.
- Prepare advertising materials for newspaper ads as needed.
- Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
- Review contract files for accuracy.
- Identify and cultivate sales leads, reaching out to potential clients to establish and nurture business relationships across various event segments, including weddings, corporate events, social gatherings, and special celebrations.
- Respond to RFP leads within 4 hours as assigned by DOSM.
- Attend Tradeshows as assigned by the Director of Sales and Marketing
- Manage hotel reservations for the sales department as assigned by DOSM.
- Handle VIP room reservations as requested
Education and Experience:
- Previous hotel experience.
Skills and Abilities:
- Organized and attentive to detail.
- Good communication skills.
- Proficient in Excel, PowerPoint, Outlook, and Word
- Negotiation Skills
Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify
We also offer daily pay access where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.
If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.
Compensation: $25.00 - $26.00 per hour