Penn National Gaming - JobID: 2025-126381 (Guest Service / Concierge) As a Front Desk Agent at Penn National Gaming, you'll: Provide friendly and efficient service to guests during check in/check out procedures; Make and confirm reservations and assist guests with problems or questions; Obtain information necessary to guarantee rooms; Answer all reservation inquiries according to established guidelines; Accurately enter all reservations into the computer system according to department policy and procedure; Provide information to guests regarding local services and events...Hiring Immediately >>