Job Description

Job Responsibility

• Performs patient registration duties at time of appointment:
• Greets patients and collects required demographic, insurance, and referral information.
• Enters data into department computer system.
• Obtains appropriate signatures on medical, legal and financial forms.
• Verifies insurance coverage, referral, and pre-certification information with third party carriers for scheduled appointment/procedure.
• Provides patients with pertinent information related to appointment and benefits coverage/financial responsibility.
• Directs patients to appropriate areas following registration.
• Reviews patient registration records to ensure accuracy of demographic, insurance, and financial information, as required.
• Performs various receptionist duties and maintains reception area.
• Responds to and resolves patient questions and issues, as needed. Informs management of complex registration issues, as needed.
• Collects and distributes needed information, records, and reports, as required.
• Performs related duties as required.

Job Qualification

• High School Diploma or equivalent, required.
• Previous customer service experience, required.
• Working knowledge of computer applications, required.
• Data entry skills (80 keystrokes per minute), required.
• Medical terminology knowledge, preferred.

Ability to communicate effectively
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).