ManTech is seeking a motivated, career and customer-oriented Windows Mobile Device Systems Engineer to join our team in Herndon, VA.
 

Duties, Tasks & Responsibilities:

• Manage and secure mobile devices within the organization.
• Configure, deploy, and maintain Mobile Device Management (MDM) solutions with a focus on Microsoft Intune, Android, and iOS devices.
• Ensure mobile devices are compliant with company policies and provide troubleshooting and solutions for issues.
• Research and implement best methods for installing and deploying applications in the Azure Cloud.
• Monitor, evaluate, and manage applications, Cloud/Azure Virtual Desktop (VDI) environments, and application deployments.
• Work with mobile devices, operating systems, MDM solutions, mobile device security, mobile apps, mobile device enrollments, and end users.
• Research, solution, and deliver on new technical requirements.
• Provide Tier 3 troubleshooting and engineering support for Windows 10 (and higher) desktop operating systems, including establishing new build and deployment methods for Windows workstations.
• Troubleshoot and support Windows Server 2019 (and higher) technologies.
• Provide troubleshooting and engineering support for Microsoft Azure Active Directory and Group Policy.
• Collaborate with internal and external stakeholders.
• Document system changes and updates.
• Support Tier 3 and Tier 4 personnel with user issues, including application assistance, network troubleshooting, and other user support as needed.
• Create and deliver briefings to customers at various levels.
   

Basic Qualifications:

• 11+ years relevant Information Technology experience
• Bachelor's Degree in a relevant Information Technology, Computer Science, Systems Engineer field or similar
• Experience with Mobile Application Management (MAM) and best practices.
• Experience in developing and maintaining best practice workflows for software requests, procurement, and deployments.
• Experience with Cloud/SAAS solutions maintaining software.
• Significant engineering experience supporting Windows platform environments, including:
  • Windows 10 (and higher) desktop operating systems.
  • Windows 2019 (and higher) server operating systems.
  • Active Directory.
  • Group Policy.
  • DNS, DHCP.
• Strong written and verbal communication skills.
• Strong documentation and troubleshooting skills.
• Ability to develop and deploy best practice architecture.
• Ability to monitor and evaluate mobile device environments.
   

Preferred Qualifications:

• Familiarity with Cloud infrastructures.
• Experience with Azure Active Directory and Group Policy management.
• Strong experience with Microsoft Intune and mobile device security management.
   

Security Clearance Required

• An active TS/SCI with Polygraph.
   

Physical Requirements:

• Use hands to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly position self to maintain computers in the lab, including under desks and in server closets.